Privacy Policy Last updated: 24/02/2024
We, "Us," or "Our," are dedicated to protecting your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how we handle, collect, store, and use the information you provide in connection with the website (the “Website”).
We adhere to the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
Our priority is to ensure you are always fully informed, empowering you to make educated decisions about the use of your Personal Data on our Website or when trading with a third-party trading platform. We employ various strategies and methods to provide you with relevant details on how your Personal Data is processed, ensuring the information is accurate and timely.
Furthermore, if there is specific information you need to be aware of, we will ensure it is provided to you at the appropriate time and place.
We are also available to answer any questions you may have and provide any necessary clarification, subject to legal limitations. For this purpose, you can contact us by sending an email to the following address:
support@
•To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among others, to make the Website available to you and
provide you with a seamless connection to third-party trading platforms
(the
“Services”), to elevate the user experience on the
Website, enhance the Services (including the Website), safeguard Our rights and interests, and carry out business and administrative activities that support the provision of the
Services to the Website users, as well as comply with any legal and/or
regulatory requirements.
Additionally, We will process your Personal Data to better understand your individual needs and preferences.
• To invest substantial resources in respecting your
rights regarding your Personal Data:
We dedicate significant resources to enable you to exercise your
rights as a data subject. Thus, you may contact Us anytime
you wish to review your Personal Data, request amendments,
erase it, restrict its use for specific purposes or in general, or
transfer it to yourself or a third party. We will honor your
requests in compliance with the law.
•To safeguard your Personal Data:
While We cannot guarantee absolute protection of your Personal Data,
We assure you that We employ and will continue to employ a comprehensive array of methods and measures to ensure your Personal Data is secure.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company
collects about individuals, how it is collected, used,
shared with third parties, secured, processed, and more.
In this Policy, “Personal Data” refers to any information that pertains
to an identified or identifiable natural person. An identifiable
natural person is one who can be identified, directly or in
conjunction with additional information that We possess or have
access to.
In this Policy, the “processing” of Personal Data refers to any
operation or set of operations performed on Personal Data,
including its collection, recording, organization, structuring,storage, adaptation or alteration, retrieval, consultation, use,
disclosure by transmission, dissemination or otherwise making
available, alignment or combination, restriction, erasure, or
destruction of Personal Data.
Our Services cater to a general audience and are not intended for individuals under the age of 18. We do not knowingly collect or solicit information from anyone under the age of 18 or knowingly allow such persons to access our Services. If we discover that we have collected information about a child, we will take appropriate steps to delete such information promptly.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you use the Services, engage with our service channels, and visit the Website. Sometimes, you will provide us with Personal Data directly, while at other times, we will collect data by analyzing your use of our Services and service channels or receive your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And
Its Implications
You are not required to provide us with any Personal Data about you. However, in certain situations, not providing such Personal Data may prevent us from delivering the Services, restrict your use of the Website, and/or cause the malfunctioning of the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We
Collect Upon Each Visit to the Website:
This information includes online activity logs, traffic information (including, but not limited to, IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and type of browser used), and information regarding the device you used. Some of this information may not identify you personally and therefore may not constitute Personal Data.
Personal Data We Receive From You: Any Personal Data you provide to us voluntarily when interacting with a third-party trading platform through [SITE NAME].
Personal Data You specifically provide for submission to third-party platforms in order to trade:
This information includes your full name, telephone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Basis
[Ciber Riqueza] processes your Personal Data for one or more of the purposes outlined in this section and according to the appropriate legal basis.
[Ciber Riqueza] will not process your Personal Data unless there is a legal basis for such processing. The legal bases according to which [Ciber Riqueza] may process your Personal Data are as follows:
-
You have given consent to the processing of your Personal Data for one or more specific purposes. This includes instances where you provide your details through the Website, allowing us to submit them to third-party trading platforms.
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Processing is necessary for the purposes of the legitimate interests pursued by [Ciber Riqueza] or by a third party. For example, this could be for the purpose of improving our services, or for the exercise or defense of legal claims.
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Processing is necessary for compliance with a legal obligation to which [Ciber Riqueza] is subject.
Should you require additional details on how the processing of your Personal Data aligns with the legitimate interests of [Ciber Riqueza] or an external party, please feel free to reach out to us via email at any time.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
|
Purpose |
Legal Basis |
1 |
Submitting your details to third parties upon your request
to facilitate digital and trading activities
We may gather your Personal Data to share with third parties if you specifically ask for it.
|
You have provided consent for the processing of your Personal Data for one or more specific purposes.
|
2 |
Addressing your queries, requests, and complaints
Processing your Personal Data is essential to respond to any questions or concerns you have regarding your use of our Services.
|
Processing is necessary for the legitimate interests pursued by the Company or a third party.
|
3 |
To fulfill any legal requirements or comply with judicial or administrative directives
We handle your Personal Data to meet Our various legal responsibilities.
|
Processing is necessary to comply with a legal obligation applicable to the Company.
|
4 |
To enhance Our Services
We may utilize your Personal Data to improve Our Services. This includes, among other things, any crash logs or other malfunction reports related to the Services.
|
Processing is necessary for the legitimate interests pursued by the Company or a third party.
|
5 |
To prevent fraud and misuse of Our Services
|
Processing is necessary for the legitimate interests pursued by the Company or a third party.
|
6 |
To perform and maintain various activities that support the delivery of Our Services
These activities encompass back-office operations, business
development initiatives, strategic decision-making,
and oversight mechanisms, among others.
|
Processing is necessary to serve the legitimate
interests of the Company or a third party.
|
7 |
To perform analysis, including statistical
assessments
We employ various analytical methods (including statistical
ones) to inform our decision-making on a range of issues.
|
Processing is necessary to serve the legitimate
interests of the Company or a third party.
|
8 |
To safeguard Our and third parties' interests,
rights, and assets, including initiating, exercising, or
defending legal claims
We may process Personal Data about you to protect
Our interests, rights, and assets, or those of third
parties, in accordance with any law, regulation, or agreement,
including any of Our terms, conditions, and policies.
|
Processing is necessary to serve the legitimate
interests of the Company or a third party.
|
6. Transfer Of Personal Data To Third Parties
The Company may also share your Personal Data with third parties that provide services to Us, including storage and hosting providers, IP address information, user experience analysis, research, analytical, technical, and diagnostic services.
Additionally, you may request that We share specific Personal Data about you with third-party trading platforms. In such cases, We will provide the necessary Personal Data to these third parties, who will use your information according to their own privacy policies. Your Personal Data may be shared with multiple third-party trading platforms.
The Company may also share your Personal Data with its affiliated entities and business partners, which provide resources that enable the Company to enhance and improve the services and products it offers to its users.
The Company may disclose your Personal Data to governmental, local, official, and regulatory authorities, especially if such disclosure is required to protect Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims.
Moreover, We may share your Personal Data with potential purchasers, investors, or lenders of the Company and/or any company within our group, or in the event of similar transactions (such as the sale of assets), and/or in connection with mergers, reorganizations, consolidations, or bankruptcy of the Company and/or any affiliated company.
7. Cookies and Third Party Services
We may use certain third-party services, such as analytics companies or advertisement providers on our Website, which may also use cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) is installed on the device through which you visit or access the Website. Cookies allow us to collect information about you and your behavior, in order to...
enhance your user experience, remember your preferences and settings, and tailor our offerings to better suit your interests. Cookies may also be employed to gather statistics and perform analytics.
We utilize different types of cookies, including session cookies, which are temporarily downloaded to your device and expire once you close your browser, and persistent cookies, which remain on your device even after you finish browsing and help the Website recognize you as a returning visitor.
Types of cookies:
The cookies we may use are categorized based on their functionality, as follows:
Type of Cookie |
Purpose |
Additional Information |
Strictly Necessary Cookies |
These cookies are crucial for enabling you to navigate the Website and access features you have requested. They are used to deliver the content, products, and services you have asked for.
Such cookies are vital for helping your device download or stream information, allowing you to move around the Website, utilize its features, and revisit pages you have previously viewed.
|
These cookies collect Personal Data about you, such as your username and last login date, and identify you as logged in to the Website.
These cookies are erased once you close your web browser (session cookies).
|
Functionality Cookies |
These cookies help us recognize you when you revisit the Website, enabling us to remember your selections and preferences.
|
These cookies persist even after closing your web browser, lasting until their designated expiration time.
|
Performance Cookies |
These cookies are employed to provide aggregated statistics regarding the Website's performance, aiding in testing and enhancing such performance to offer a superior user experience. Additionally, they enable us to perform analytical functions on the Website.
|
These cookies gather anonymized data that is not linked to any identified or identifiable natural person.
These cookies have varying lifespans; some are deleted when you close your browser, while others remain valid indefinitely.
|
Blocking and removing cookies
You can adjust your browser settings to block and delete some or all cookies. Below are links to instructions for some of the most widely used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware, however, that doing so may result in some or all of the Website's features and functionalities not performing as intended.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Ciber Riqueza shall retain Personal Data about you for the duration necessary to fulfill the purposes outlined in this Policy, or for a longer period as mandated by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a 12-month period, and with your consent, this may be extended for an additional 12 months.
To ensure that Personal Data about you is not retained longer than necessary, we periodically review the data we hold to determine if any can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Personal Data about you may be transferred to a third country (i.e., jurisdictions other than where you reside) or to international organizations. In such cases, Ciber Riqueza shall implement appropriate safeguards to ensure your data's protection and to provide enforceable rights and effective legal remedies for data subjects.
If you are an EEA (European Economic Area) resident, please note that these safeguards and protections will be in place if any of the following conditions are met:
- The transfer is directed to a third country or an international organization deemed by the EU Commission to offer an adequate level of protection for the Personal Data being transferred, in line with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
-
The transfer is conducted under a legally binding and enforceable instrument between public authorities or bodies, as specified in Article 46(2)(a) of the GDPR; or
-
The transfer adheres to standard data protection clauses adopted by the EU Commission, in accordance with Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
If you wish to obtain details regarding the safeguards employed by the Company to protect your Personal Data when transferred to a third country or an international organization, please send an email to:
support@
10. Protection Of Your Personal Data
We implement suitable technical and organizational measures to ensure an appropriate level of security for Personal Data, considering the risks presented by processing, particularly those arising from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
We cannot guarantee, nor do we claim, that the handling of your Personal Data will be entirely error-free. We will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, disclosure due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
We may be obligated, due to legal or other requirements beyond our control, to transfer your Personal Data to third parties.such as public authorities. In such situations, our influence over the level of protection afforded to your Personal Data by these third parties is minimal.
Any transmission of Personal Data over the internet cannot be entirely safeguarded. Hence, Ciber Riqueza cannot guarantee the security of your Personal Data when transmitted online to us.
11. Links To Websites of Third Parties
The Website may offer links to third-party websites and/or applications. Ciber Riqueza does not manage these websites and applications, nor their collection and/or processing of your Personal Data. We are not liable for these websites and applications or their privacy and data protection practices and activities. This Policy does not cover any actions taken via these websites and/or applications.
Whenever you access third-party websites and/or applications, we strongly advise you to thoroughly review their privacy policies before using such websites and/or applications and before sharing any of your Personal Data.
13. Your Rights in Respect Of The Personal Data About You
Generally, you have the right to request confirmation from us regarding the collection of your Personal Data, review the data, correct it if necessary, and delete the Personal Data that is no longer required by us. You may also limit your consent to specific processing of your Personal Information.
If you are an EEA resident, please read this section below:
You are entitled to the following rights concerning your Personal Data. To exercise these rights, please send a request to the following email address:
Right of access
You have the right to receive confirmation from Ciber Riqueza as to whether or not your Personal Data is being processed, and if so, access to the Personal Data and the followinginformation: (1) the purposes of the processing; (2) the categories of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, especially recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the intended period for which the Personal Data will be stored, or, if not feasible, the criteria used to determine that period; (5) the existence of the right to request from the Company rectification or erasure of Personal Data or restriction of processing of Personal Data about you, or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information about its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.
Ciber Riqueza shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any further copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.
The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request harms the rights and freedoms of others, Ciber Riqueza may not fulfill your request or may do so in a limited manner.
Right to rectification
You have the right to obtain from Ciber Riqueza the rectification of inaccurate Personal Data about you. Taking into account the purposes of the processing, you have the right to have incomplete Personal Data about you completed, including by means of providing a supplementary statement.
Right to erasure
the following grounds apply: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal
Data about you needs to be erased to comply with a legal
obligation under European Union or Member State law to which the
Company is subject.
This right is not applicable to the extent that processing is
necessary (a) to comply with a legal obligation that requires
processing under European Union or Member State law to which the
Company is subject; or (b) for the establishment, exercise, or
defense of legal claims.
Right to Restriction of Processing
You have the right to request the Company to restrict the
processing of your Personal Data if any of the following conditions
apply: (a) you contest the accuracy of the Personal Data, for a period allowing the Company to verify its accuracy;
(b) the processing is unlawful, and you oppose the erasure of your Personal Data and instead request the restriction of its use;
(c) the Company no longer needs your Personal Data for processing purposes, but you require it for the establishment,
exercise, or defense of legal claims; (d) if the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless We can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
If the processing of your Personal Data has been restricted following your request, such Personal Data shall, with the
exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the
protection of the rights of another natural or legal person or for
reasons of important public interest of the European Union or a
Member State.
Right to Data Portability
You possess the right to obtain your Personal Data, which you've supplied to the Company, in a
structured, widely used, and machine-readable format. You also have the right to transfer that data to
another entity if the processing is based on your consent or a contract you're part of, and if the
processing is automated.
When you exercise your data portability right, you can request that your Personal Data be transferred directly from the Company to another entity, if it's technically feasible. This right does not affect your or the Company's rights concerning data deletion. Additionally, exercising this right should not adversely impact the rights and freedoms of others.
Right to Withdraw Consent
You may withdraw your consent for us to process your Personal Data at any time, without affecting the legality of processing done prior to your withdrawal.
Right to Object
You are entitled to object to the processing of your Personal Data at any time, particularly if it pertains to your specific situation, and when the processing is based on the legitimate interests of the Company or a third party. This includes any profiling based on these interests. Upon your objection, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons in relation to the processing of Personal Data within the European Union.
Your rights concerning your Personal Data as outlined in this section 13 may be restricted by European Union or Member State law to which the Company is subject.
We will provide you with the requested information in accordance with your rights outlined in this section 13 without undue delay and within one month of receiving the request. This period may be extended by two further months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless otherwise stated in this section 13. Where requests are manifestlyunwarranted or repetitive, particularly due to their repetitive nature, we may (a) impose a reasonable fee, considering the administrative expenses of providing the information or communication or executing the requested action; or (b) decline to fulfill the request.
The Company may ask you to supply additional information needed to verify your identity in order to process your request as per your rights outlined in this section 13, if we have reasonable suspicions regarding the identity of the individual making the request.
12. Changes To This Policy
We may periodically update the terms of this Policy. Whenever we revise this Policy, we will inform you of such changes by posting the updated Policy on the Website. Furthermore, when we make significant revisions to this Policy, we will endeavor to notify you about these changes through methods of communication we deem reasonably suitable to inform you of such changes and by posting a notice about these amendments on the Website. Unless specified otherwise, all amendments will become effective upon publication of the updated Policy on our Website.